Terms and Conditions

I agree to abide by the rules set by Fitness Forum Health Club in relation to the use of its facilities and to conduct myself appropriately and follow the reasonable directions of Fitness Forum Health Club and its staff whilst I am on or about the premises. I acknowledge that if I fail to comply with any such rules or directions and otherwise engage in behaviour which is offensive or disruptive to Fitness Forum Health Club or other members, that I may be asked to leave the premises, forcibly removed if necessary and/or have my membership cancelled. In such case no refund of membership will be paid.

Members are requested to adhere to the Gym Rules and Code. The code covers aspects of safety, hygiene and etiquette in the facility and notices on policy are displayed within the centre.

Instructors are there to help you train safely and effectively. Please observe any instructions given regarding safe exercise technique and safe practice so neither yourself or others around you are put at risk. Children without clearance are not allowed on the fitness gym floor at any time.

Paid in Full Memberships ARE STRICTLY NON REFUNDABLE, however you may transfer the remaining term of your membership to a friend or family member (transfer fees are applicable).

Upon written application and approval from management, Up-Front Memberships may be transferred to another person for a fee of $27.50. Approval may be withheld at management’s absolute discretion. Direct Debit Memberships’ are not transferable.

Only memberships that have time-hold privileges may be put on time-hold. Time- hold request cannot be backdated. In exceptional circumstances, an application in writing to Management is required, and approval or disapproval for time-hold will be based on management’s absolute discretion. In cases of physical incapacitation, a doctor’s certificate will also be required.

Up-Front Memberships –  A maximum time-hold of four (4) weeks (6 month Up-Front membership) and eight (8) weeks (12 month Up-Front membership) is available on these memberships only. A minimum time-hold of fourteen (14) days applies for any request. Time-hold is not available on any other up-front memberships.

Membership cards are non transferable between people and must only be used by the person who it is issued to, and must be swiped on every visit. Failure to abide by this condition may lead to management withholding/terminating membership for patrons found to in breach of this condition. Replacement card will incur a cost of – $11.00.

Persons under the age of fourteen (14) are not permitted in the gym at all times, unless a Exercise Consultation & Program has been purchased and a Doctor’s clearance is provided, this must be validated by an official medical document. The child also must be accompanied by a paying adult eighteen (18) yrs or over.

Fitness Forum Health Club collect sand use personal information about you primarily to supply the products and services you utilise at the Clubs. Fitness Forum Health Club also collects and uses personal information for related purposes including:

• billing and account management;

• business planning and product development; and to provide you with information about promotions, as well as other products and services offered at Fitness Forum Health Club.
If you do not provide all the personal information Fitness Forum Health Club request from you, Fitness Forum Health Club may be unable to supply the products or services you have requested. By providing your personal information to us you acknowledge that, and consent to us collecting and using your personal information to contact you for market research and to provide you information and offers about products and services offered by Fitness Forum Health Club. Fitness Forum Health Club value the personal information you provide and will:

• take all possible precautions to prevent unauthorised access to that information.

• not give your personal information to any other organisation for their marketing purposes.

• with your assistance, keep your personal information accurate, complete and up to date.

In consideration of being accepted as a member of Fitness Forum Health Club each member, EXPRESSLY ACKNOWLEDGES AND AGREES that (subject only to gross negligence on the part of Fitness Forum Health Club staff or management, being the direct cause of any loss, damage or injury to occur) each member will enter upon the Fitness Forum Health Club premises and surrounds and/or will participate in the programs, utilise the equipment and/or take advantage of the services offered therein absolutely at his or her own risk, such that each member RELEASES AND DISCHARGES Fitness Forum Health Club it’s management, staff and contractors from liability for loss, damage or injury which may be
sustained by a member in such manner, or under such circumstances. The acknowledgment of liability and risk by each member and the release from liability for Fitness Forum Health Club, its management staff and contractors, as set out above, is in addition to and not in substitution for any other membership condition.